1. Introduction
This Privacy Policy explains how FiveM Store LLC (“FiveM Store“, “we“, “us“) collects, uses, shares, and protects information when you visit or use https://fivem-store.com (the “Website“).
By using the Website, you agree to this Privacy Policy.
2. Information We Collect
A) Information you provide
- Account data: name, email address, username, password (encrypted), and account preferences.
- Order data: billing details, purchase history, invoices, and transaction references.
- Support data: messages, attachments, and information you provide to help us troubleshoot.
B) Information collected automatically
- Device/usage data: IP address, browser type, device identifiers, referral pages, pages viewed, and timestamps.
- Cookies & similar technologies: used for essential site functions, preferences, analytics, and (where enabled) marketing.
Note: Payment card details are processed by payment providers including Amazon Payments, Inc. We do not store full card numbers on our servers.
3. How We Use Your Information
- To create and manage your account.
- To process orders, deliver digital downloads, and provide invoices/receipts.
- To provide customer support and troubleshoot issues.
- To improve website performance, security, and user experience.
- To detect fraud, abuse, and violations of our policies.
- To send important service messages (order confirmations, download notices, security alerts).
If we send marketing emails, you can opt out at any time using the unsubscribe link (if available) or by contacting support.
4. Sharing Your Information
We do not sell your personal information. We may share information only as needed for:
- Service providers: hosting, analytics, email delivery, customer support tools, and payment processing.
- Payment processing (Amazon Pay): When you pay via Amazon Pay, your payment and transaction data is processed by Amazon Payments, Inc. under their own privacy practices. We encourage you to review the Amazon Privacy Notice to understand how Amazon handles your data. We do not store full payment card numbers on our servers.
- Legal and safety: to comply with law, protect rights, prevent fraud, or enforce our Terms/Policies.
- Business operations: if we undergo a business transfer (e.g., merger or acquisition), information may be transferred as part of that process.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Essential: enable login, checkout, security, and core functions.
- Functional: remember preferences and settings.
- Analytics: understand traffic and improve the Website.
You can control cookies in your browser settings. Disabling cookies may affect site functionality (including login and checkout).
6. Data Retention
We keep information only as long as necessary for legitimate business purposes (such as providing downloads, support, compliance, and security) and as required by applicable laws.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to request access, correction, deletion, portability, or restriction of certain processing of your personal information.
To exercise your rights, contact us via our Contact page. We may need to verify your identity before completing certain requests.
9. Children’s Privacy
Our Website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Please review periodically.
11. Contact Us
If you have questions about this Privacy Policy, contact us via https://fivem-store.com/contact.
By using FiveM Store, you acknowledge that you have read and understood this Privacy Policy.